This is a Doctor customer.
At the very beginning, I received his email to quote for a sign, it is really a quite formal document with exact details like he is an expert in the industry. I like this way very much, complete Germany style, also obviously he gets a full preparation for the sign. With it we can move the quote forward asap without costing time on a few basic steps.
But frankly we emailed each other over 200 times till the sign was well installed on the building wall of his clinic. Why? You can take it as Germany style like Japanese style, they are both serious in each detail, from design, color, light effect, appliances, fabrication, time, package, shipping to wiring, installation etc. I won his trust with my profession and service at this first part to discuss the sign. After it he set new orders for other advertising assistances like name card, notice board, direction board and so on.
Over a month and a half, all products reached Dr. Pfisher completely and safely. In fact the sign was ready in two weeks after his payment. Since he set the orders one after another in a month, we advised to ship all orders in one package if not in hurry. Dr. Pfisher accepted it quite pleasantly because it saved much shipping when we did like this.
How do you think of the sign after installing on an aluminum panel on the clinic wall? The sign contains two parts, letters and the logo. Letters are fabricated in white led backlit with painted metal iron shell, and the logo in led frontlit with acrylic face and painted metal iron shell. When we do a match like this, the logo is more eye-catching to be the point, also easier recognizing.
